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Help Center

Onboarding

Onboarding

Empowering Your Keyless Access Journey

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Intro to Teleporte

What is Teleporte?

Teleporte Account Activation

Locks and Controllers

Intro for Users

Mobile Application Requirements

Login to the Mobile App - Android

Login to the Mobile App - iOS

Request a Key - Android

Request a Key - iOS

Open Locks - Android

Open Locks - iOS

Submit Support Tickets - Android

Submit Support Tickets - iOS

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Mobile Application

Open a lock with Virtual AccessPad - Android

How to Upgrade the Lock Firmware - Android

Check-In and Check-Out (Work Sessions) - Android

Open a lock with Virtual AccessPad - iOS

How to Upgrade the Lock Firmware - iOS

Check-In and Check-Out (Work Sessions) - iOS

AP3 Padlock - Connected Latch - Android

Submit Lock Notes from the Teleporte App - Android

How to Unlatch/Relatch a Lock

Inventory

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Web Interface

Device Restriction

Lock Replacement

Authorize the Sharing of your Account Information on Teleporte Cloud

Lock Deactivation

AP3 Padlock

Quick-Start Guide to the AP3 Padlock - Android

Quick-Start Guide to the AP3 Padlock - iOS

Open a padlock with Failed Safe Unlock (FSU) access codes

AP3 Battery

AP3 Recommended Maintenance

How to Replace the AP3 battery

Power AP3 Padlocks with a USB external source

AP3 in Winter

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Controllers

Quick-Start Guide to the AX5 Controller - Android

Quick-Start Guide to the SLC2 Controller - Android

Quick-Start Guide to the AX5 Controller - iOS

Quick-Start Guide to the SLC2 Controller - iOS