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Help Center
Troubleshooting
Onboarding
Intro to Teleporte
Intro for Users
Mobile Application
Web Interface
AP3 Padlock
Controllers
FAQ
Mobile App
Web Interface
AP3 Padlock
Security
Troubleshooting
General Troubleshooting
AP3 Padlock Troubleshooting
Web Interface Troubleshooting
Resources
Documents
Installation Guides
Manuals
Troubleshooting
Your troubleshooting headquarters
General Troubleshooting
Standard Operational Requirements
I forgot my password
I don't have a key
The Teleporte app doesn't detect the lock
The Teleporte app doesn't connect to the lock
Login link in email doesn't work
Red exclamation mark in Teleporte app
Connection (Bluetooth) Troubleshooting
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AP3 Padlock Troubleshooting
Padlock LED doesn't Turn ON
Padlock doesn't open
Padlock doesn't close
Padlock is closed, but the app shows it open
Web Interface Troubleshooting
I cannot access Teleporte Web Interface
How to Generate a HAR File for Troubleshooting