1. Help Center
  2. Troubleshooting
  3. Web Interface Troubleshooting

I cannot access Teleporte Web Interface

  1. Verify that your device has reliable internet connection 
  2. Try to connect to Teleporte from a different device (laptop, PC, tablet, smartphone)
  3. Try to connect to Teleporte from a different network (i.e. WiFi, Cellular). Corporate Internet networks could sometimes block access to external applications like Teleporte. 
  4. If the issue persists, generate a HAR file from the browser and submit a support request to support@sera4.com