- Verify that your device has reliable internet connection
- Try to connect to Teleporte from a different device (laptop, PC, tablet, smartphone)
- Try to connect to Teleporte from a different network (i.e. WiFi, Cellular). Corporate Internet networks could sometimes block access to external applications like Teleporte.
- If the issue persists, generate a HAR file from the browser and submit a support request to support@sera4.com