--- title: Submit Lock Notes from the Teleporte App description: Lock notes provide valuable information about the site or installation for the site administrator. These notes can also include images, allowing administrators to visually inspect the site easily. --- [Skip to content](https://cx.sera4.com/submit-lock-notes-from-teleporte-app#main-content) - [English](https://cx.sera4.com/submit-lock-notes-from-teleporte-app) - [Español - México](https://cx.sera4.com/es-mx/enviar-notas-de-la-cerradura-desde-la-app-teleporte) - [Français - Canada](https://cx.sera4.com/fr-ca/comment-soumettre-une-note-de-verrouillage-android) - [Português - Brasil](https://cx.sera4.com/pt-br/enviar-notas-de-fechadura-pelo-aplicativo-teleporte-android) English Show submenu for translations ![Sera4 Logo\_white-2](https://cx.sera4.com/hubfs/Sera4%20Logo_white-2.svg) - [Default HubSpot Blog](https://sera4-3787649.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://sera4-3787649.hs-sites.com/blog) - - [English](https://cx.sera4.com/submit-lock-notes-from-teleporte-app) - [Español - México](https://cx.sera4.com/es-mx/enviar-notas-de-la-cerradura-desde-la-app-teleporte) - [Français - Canada](https://cx.sera4.com/fr-ca/comment-soumettre-une-note-de-verrouillage-android) - [Português - Brasil](https://cx.sera4.com/pt-br/enviar-notas-de-fechadura-pelo-aplicativo-teleporte-android) English Show submenu for translations - [Go to sera4.com](https://sera4.com/) [Go to sera4.com](https://sera4.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://cx.sera4.com/?hsLang=en) 2. [Onboarding](https://cx.sera4.com/onboarding?hsLang=en) 3. [Mobile Application](https://cx.sera4.com/onboarding?hsLang=en#mobile-application) # Submit Lock Notes from the Teleporte App ## Lock notes provide valuable information about the site or installation for the site administrator. These notes can also include images, allowing administrators to visually inspect the site easily. ### How to Submit a Lock Note #### Video #### Step By Step 1. Sign in to the **Teleporte App**. 2. Locate the lock to which you want to add a note. 3. Slide the lock to the left. ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_1-png.png?width=300&height=569&name=Teleporte_Lock_Notes_1-png.png) 4. Tap on **Options**. ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_2-png.png?width=300&height=569&name=Teleporte_Lock_Notes_2-png.png) 5. Select **Add Note**. ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_3-png.png?width=300&height=569&name=Teleporte_Lock_Notes_3-png.png) 6. Write your comment. ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_4-png.png?width=622&height=569&name=Teleporte_Lock_Notes_4-png.png) 7. Take a photo (optional). ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_5-png.png?width=622&height=569&name=Teleporte_Lock_Notes_5-png.png) 8. If necessary, you can delete or retake the photo by pressing the icons on this page. ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_6-png.png?width=300&height=565&name=Teleporte_Lock_Notes_6-png.png) 9. Submit the lock note. ![](https://cx.sera4.com/hs-fs/hubfs/Teleporte_Lock_Notes_7-png.png?width=300&height=565&name=Teleporte_Lock_Notes_7-png.png)   - [Onboarding](https://cx.sera4.com/onboarding?hsLang=en#main-content) - [Intro to Teleporte](https://cx.sera4.com/onboarding?hsLang=en#intro-to-teleporte) - [Intro for Users](https://cx.sera4.com/onboarding?hsLang=en#intro-for-users) - [Intro for Administrators](https://cx.sera4.com/onboarding?hsLang=en#intro-for-administrators) - [Mobile Application](https://cx.sera4.com/onboarding?hsLang=en#mobile-application) - [Web Interface](https://cx.sera4.com/onboarding?hsLang=en#web-interface) - [AP3 Padlock](https://cx.sera4.com/onboarding?hsLang=en#ap3-padlock) - [Controllers](https://cx.sera4.com/onboarding?hsLang=en#controllers) - [KSC1](https://cx.sera4.com/onboarding?hsLang=en#ksc1) - [Job Tracking](https://cx.sera4.com/onboarding?hsLang=en#job-tracking) - [FAQ](https://cx.sera4.com/faq?hsLang=en#main-content) - [Mobile App](https://cx.sera4.com/faq?hsLang=en#mobile-app) - [Web Interface](https://cx.sera4.com/faq?hsLang=en#web-interface) - [AP3 Padlock](https://cx.sera4.com/faq?hsLang=en#ap3-padlock) - [Security](https://cx.sera4.com/faq?hsLang=en#security) - [Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#main-content) - [General Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#general-troubleshooting) - [AP3 Padlock Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#ap3-padlock-troubleshooting) - [Web Interface Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#web-interface-troubleshooting) - [Resources](https://cx.sera4.com/resources?hsLang=en#main-content) - [Documents](https://cx.sera4.com/resources?hsLang=en#documents) - [Installation Guides](https://cx.sera4.com/resources?hsLang=en#installation-guides) - [Manuals](https://cx.sera4.com/resources?hsLang=en#manuals) - [Product Portal](https://cx.sera4.com/resources?hsLang=en#product-portal) - [Default HubSpot Blog](https://sera4-3787649.hs-sites.com/blog) [![Sera4 Logo\_white-2](https://cx.sera4.com/hubfs/Sera4%20Logo_white-2.svg "Sera4 Logo_white-2")](http://sera4.com) For all additional inquiries, please message us at cx@sera4.com Copyright © 2025, Sera4 ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://3787649.fs1.hubspotusercontent-na1.net/hubfs/3787649/Screen_Recording_20240930_133410_Teleporte.mp4", "dateModified" : "2024-09-30T18:38:46.811Z", "duration" : "PT18S", "height" : 2280, "name" : "Screen_Recording_20240930_133410_Teleporte", "thumbnailUrl" : "https://3787649.fs1.hubspotusercontent-na1.net/hubfs/3787649/Screen_Recording_20240930_133410_Teleporte.mp4/medium.jpg", "uploadDate" : "2024-09-30T18:38:46.806Z", "width" : 1080 } ```