---
title: Teleporte Account Roles
description: Learn how to create new users into Teleporte
---

[Skip to content](https://cx.sera4.com/teleporte-account-roles#main-content)

- [English](https://cx.sera4.com/teleporte-account-roles)
- [Español - México](https://cx.sera4.com/es-mx/teleporte-account-roles)

English

Show submenu for translations

![Sera4 Logo\_white-2](https://cx.sera4.com/hubfs/Sera4%20Logo_white-2.svg)

- [Default HubSpot Blog](https://sera4-3787649.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://sera4-3787649.hs-sites.com/blog)
- - [English](https://cx.sera4.com/teleporte-account-roles)
    - [Español - México](https://cx.sera4.com/es-mx/teleporte-account-roles)

  English
  
  Show submenu for translations
- [Go to sera4.com](https://sera4.com/)

[Go to sera4.com](https://sera4.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://cx.sera4.com/?hsLang=en)
2. [Onboarding](https://cx.sera4.com/onboarding?hsLang=en)
3. [Web Interface](https://cx.sera4.com/onboarding?hsLang=en#web-interface)

# Teleporte Account Roles

Teleporte offers four account roles or types with different levels of access. Administrators have full access to the platform, while Access Managers and Configuration Managers focus on specific administrative responsibilities. Users only have access to the features available through the Teleporte mobile app.

### Teleporte Web Account Permissions 

![teleporte-account-permissions-en](https://cx.sera4.com/hs-fs/hubfs/teleporte-account-permissions-en.png?width=670&height=286&name=teleporte-account-permissions-en.png)

#### Administrator

Administrators have unlimited access to the Teleporte platform. They can manage users, keys, locks, sites, lock groups, and other platform settings. They can also export reports and have access to all the history on the platform.

#### Access Manager

Access Managers are responsible for assigned keys and creating users in Teleporte. They can manage access without making configuration changes to the platform.

#### Configuration Manager

Configuration Managers configure the Teleporte platform. Their responsibilities include customizing locks and creating and configuring sites. They are not responsible for assigning keys.

#### User

Users only have access to the functionality available through the Teleporte mobile app. They can open and close locks, check in and check out, take photo notes, and submit support tickets.

- [Onboarding](https://cx.sera4.com/onboarding?hsLang=en#main-content)

    - [Intro to Teleporte](https://cx.sera4.com/onboarding?hsLang=en#intro-to-teleporte)
    - [Intro for Users](https://cx.sera4.com/onboarding?hsLang=en#intro-for-users)
    - [Intro for Administrators](https://cx.sera4.com/onboarding?hsLang=en#intro-for-administrators)
    - [Mobile Application](https://cx.sera4.com/onboarding?hsLang=en#mobile-application)
    - [Web Interface](https://cx.sera4.com/onboarding?hsLang=en#web-interface)
    - [AP3 Padlock](https://cx.sera4.com/onboarding?hsLang=en#ap3-padlock)
    - [Controllers](https://cx.sera4.com/onboarding?hsLang=en#controllers)
    - [KSC1](https://cx.sera4.com/onboarding?hsLang=en#ksc1)
    - [Job Tracking](https://cx.sera4.com/onboarding?hsLang=en#job-tracking)
- [FAQ](https://cx.sera4.com/faq?hsLang=en#main-content)

    - [Mobile App](https://cx.sera4.com/faq?hsLang=en#mobile-app)
    - [Web Interface](https://cx.sera4.com/faq?hsLang=en#web-interface)
    - [AP3 Padlock](https://cx.sera4.com/faq?hsLang=en#ap3-padlock)
    - [Security](https://cx.sera4.com/faq?hsLang=en#security)
- [Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#main-content)

    - [General Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#general-troubleshooting)
    - [AP3 Padlock Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#ap3-padlock-troubleshooting)
    - [Web Interface Troubleshooting](https://cx.sera4.com/troubleshooting?hsLang=en#web-interface-troubleshooting)
- [Resources](https://cx.sera4.com/resources?hsLang=en#main-content)

    - [Documents](https://cx.sera4.com/resources?hsLang=en#documents)
    - [Installation Guides](https://cx.sera4.com/resources?hsLang=en#installation-guides)
    - [Manuals](https://cx.sera4.com/resources?hsLang=en#manuals)
    - [Product Portal](https://cx.sera4.com/resources?hsLang=en#product-portal)

- [Default HubSpot Blog](https://sera4-3787649.hs-sites.com/blog)

[![Sera4 Logo\_white-2](https://cx.sera4.com/hubfs/Sera4%20Logo_white-2.svg "Sera4 Logo_white-2")](http://sera4.com)

For all additional inquiries, please message us at cx@sera4.com

Copyright © 2025, Sera4