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Help Center

Onboarding

Intro for Users

Onboarding

Empowering Your Keyless Access Journey

Request full access to our Knowledge Base

Intro to Teleporte

What is Teleporte?

Teleporte Account Activation

Locks and Controllers

Intro for Users

Mobile Application Requirements

Login to the Mobile App - Android

Login to the Mobile App - iOS

Request a Key - Android

Request a Key - iOS

Open Locks - Android

Open Locks - iOS

Submit Support Tickets - Android

Submit Support Tickets - iOS

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Mobile Application

Open a lock with Virtual AccessPad - Android

How to Upgrade the Lock Firmware - Android

Check-In and Check-Out (Work Sessions) - Android

Open a lock with Virtual AccessPad - iOS

How to Upgrade the Lock Firmware - iOS

Check-In and Check-Out (Work Sessions) - iOS

AP3 Padlock - Connected Latch - Android

Submit Lock Notes from the Teleporte App - Android

How to Unlatch/Relatch a Lock

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Web Interface

Lock Replacement

Authorize the Sharing of your Account Information on Teleporte Cloud

AP3 Padlock

Quick-Start Guide to the AP3 Padlock - Android

Quick-Start Guide to the AP3 Padlock - iOS

Open a padlock with Failed Safe Unlock (FSU) access codes

AP3 Battery

AP3 Recommended Maintenance

How to Replace the AP3 battery

Power AP3 Padlocks with a USB external source

AP3 in Winter

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Controllers

Quick-Start Guide to the AX5 Controller - Android

Quick-Start Guide to the SLC2 Controller - Android

Quick-Start Guide to the AX5 Controller - iOS

Quick-Start Guide to the SLC2 Controller - iOS