---
title: When a key is issued, how long does it take for it to arrive on my phone?
description:   Keys are automatically downloaded to the mobile device upon initial login to the server, and every 10 minutes in the background. If your administrator has recently granted a key, use the refresh but
---

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# When a key is issued, how long does it take for it to arrive on my phone?

 

Keys are automatically downloaded to the mobile device upon initial login to the server, and every 10 minutes in the background. If your administrator has recently granted a key, use the refresh button on the keys tab of the Teleporte application

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