Skip to content
English
Español - México
Português - Brasil
English
Show submenu for translations
Sign in
Default HubSpot Blog
Open main navigation
Close main navigation
Default HubSpot Blog
English
Español - México
Português - Brasil
English
Show submenu for translations
Sign in
Go to sera4.com
Go to sera4.com
Hello. How can we help you?
There are no suggestions because the search field is empty.
Help Center
Troubleshooting
Troubleshooting
Your troubleshooting headquarters
General Troubleshooting
Standard Operational Requirements
I forgot my password
I don't have a key
The Teleporte app doesn't detect the lock
The Teleporte app doesn't connect to the lock
Login link in email doesn't work
Red exclamation mark in Teleporte app
Connection (Bluetooth) Troubleshooting
See less
▼
AP3 Padlock Troubleshooting
Padlock LED doesn't Turn ON
Padlock doesn't open
Padlock doesn't close
Padlock is closed, but the app shows it open
Web Interface Troubleshooting
I cannot access Teleporte Web Interface
How to Generate a HAR File for Troubleshooting